Lone and Remote Workers – Refresher

Course Description

 

This refresher course is designed to reinforce personal-security knowledge and strategies for lone and remote workers. It revisits key risk-areas, situational awareness, legal responsibilities, and safe working practices for those who operate in isolation. The course aims to ensure that participants stay alert to dangers, maintain effective communication, and know how to respond to emergencies or threatening situations, helping both workers and their employers manage lone working risks more effectively.

Who is this for?

This course is intended for people who work alone or in remote locations such as field operatives, delivery drivers, home-visiting staff, remote-based workers, or those who frequently travel for business. It’s also valuable for managers, supervisors, and employers who need to ensure their lone-working staff are protected, aware of risks, and supported with proper safety measures.

Course Content:

• Understanding the risks faced by lone and remote workers
• Legal responsibilities of both employers and employees
• Conducting risk assessments for lone working situations
• Situational awareness: how to stay alert and recognise threats
• Personal security strategies and practical prevention measures
• Managing emergencies: how to respond if something goes wrong or if there is a threat
• Effective communication and check-in procedures: how to keep in touch, use devices, and escalate if necessary
• Use of technology: apps, alarm systems, tracking, or reporting tools for lone worker safety
• Psychological well-being: coping with isolation, stress, and the mental impact of working alone
• Real-life scenarios or case studies to illustrate risk-mitigation in practice

Course Benefits:

• Strengthen their understanding of how to stay safe when working alone or in remote locations
• Be more aware of their legal duties and the responsibilities of their employer
• Be better prepared to assess and manage risks in different working situations
• Learn practical techniques to respond effectively to threatening or emergency situations
• Improve their ability to maintain communication and use technology for safety
• Support their mental resilience by recognising and managing the impacts of isolation
• Demonstrate formally that they have up-to-date training and competence. Valuable for compliance, audits, and organisational safety culture